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1: Using the Application Question
1.1: Working with Documents  
1: Open, close a word processing application. Open, close documents.  
2: Create a new document based on default template, other available template like: memo, fax, agenda. Q01
3: Save a document to a location on a drive. Save a document under another name to a location on a drive. Q02
4: Save a document as another file type like: text file, Rich Text Format, template, software specific file extension, version number. Q61
5: Switch between open documents.  
1.2: Enhancing Productivity  
1: Set basic options/preferences in the application: user name, default folder to open, save documents. Q03
2: Use available Help functions. Q27
3: Use magnification/zoom tools. Q05
4: Display, hide built-in toolbars. Restore, minimize the ribbon. Q06
2: Document Creation  
2.1: Enter Text  
1: Switch between page view modes. Q04
2: Enter text into a document. Q08
3: Insert symbols or special characters like: ©, ®, ™. Q40
2.2: Select, Edit  
1: Display, hide non-printing formatting marks like: spaces, paragraph marks, manual line break marks, tab characters. Q07
2: Select character, word, line, sentence, paragraph, entire body text.  
3: Edit content by entering, removing characters, words within existing text, by over-typing to replace existing text. Q09,Q10,Q20
4: Use a simple search command for a specific word, phrase. Q11
5: Use a simple replace command for a specific word, phrase. Q55
6: Copy, move text within a document, between open documents. Q12,Q18
7: Delete text.  
8: Use the undo, redo command. Q60
3: Formatting  
3.1: Text  
1: Change text formatting: font sizes, font types. Q16,Q17
2: Apply text formatting: bold, italic, underline. Q13
3: Apply text formatting: subscript, superscript. Q41
4: Apply different colours to text. Q14
5: Apply case changes to text. Q15
6: Apply automatic hyphenation. Q26
3.2: Paragraphs  
1: Create, merge paragraph(s). Q19,Q38
2: Insert, remove soft carriage return (line break). Q23
3: Recognize good practice in aligning text: use align, indent, tab tools rather than inserting spaces. Q30
4: Align text left, centre, right, justified. Q34
5: Indent paragraphs: left, right, first line. Q21
6: Set, remove and use tabs: left, centre, right, decimal. Q44
7: Recognize good practice in paragraph spacing: apply spacing between paragraphs rather than use the Return key. Q31
8: Apply spacing above, below paragraphs. Apply single, 1.5 lines, double line spacing within paragraphs. Q22,Q39
9: Add, remove bullets, numbers in a single level list. Switch between different standard bullet, number styles in a single level list. Q43,Q45
0: Add a box border and shading/background colour to a paragraph. Q35
3.3: Styles  
1: Apply an existing character style to selected text. Q24
2: Apply an existing paragraph style to one or more paragraphs. Q37
3: Use copy format tool. Q36
4: Objects  
4.1: Table Creation  
1: Create a table ready for data insertion. Q46
2: Insert, edit data in a table. Q48
3: Select rows, columns, cells, entire table.  
4: Insert, delete, rows and columns. Q49
4.2: Table Formatting  
1: Modify column width, row height. Q50,Q51
2: Modify cell border line style, width, colour.  
3: Add shading/background colour to cells. Q47
4.3: Graphical Objects  
1: Insert an object (picture, image, chart, drawn object) to a specified location in a document. Q52
2: Select an object.  
3: Copy, move an object within a document, between open documents. Q53
4: Resize, delete an object. Q54
5: Mail Merge  
5.1: Preparation  
1: Open, prepare a document, as a main document for a mail merge. Q28
2: Select a mailing list, other data file, for use in a mail merge. Q28
3: Insert data fields in a mail merge main document (letter, address labels). Q29
5.2: Outputs  
1: Merge a mailing list with a letter, label document as a new file or printed output.  
2: Print mail merge outputs: letters, labels.  
6: Prepare Outputs  
6.1: Setup  
1: Change document orientation: portrait, landscape. Change paper size. Q33
2: Change margins of entire document, top, bottom, left, right. Q56
3: Recognize good practice in adding new pages: insert a page break rather than using the Return key. Q32
4: Insert, delete a page break in a document. Q42
5: Add, edit text in headers, footers. Q25
6: Add fields in headers, footers: date, page number information, file name. Q57
7: Apply automatic page numbering to a document. Q58
6.2: Check and Print  
1: Spell check a document and make changes like: correcting spelling errors, deleting repeated words. Q59
2: Add words to a built-in custom dictionary using a spell checker.  
3: Preview a document. Q62
4: Print a document from an installed printer using output options like: entire document, specific pages, number of copies. Q63